MetroHealth Transformation

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MetroHealth has embarked on a large and long journey of transformation, not only to update facilities but also to revolutionize care delivery and engineer new ways of working. We aim to make care more convenient and accessible, and to help the healthy stay healthy. Change is happening across The MetroHealth System. While the most obvious may be emerging physical changes for the main campus, other change is perhaps less visible.

We are taking health care to the people – meeting you where you are. New community-based health centers mean that residents can find medical services closer to home. Innovative thinking puts MetroHealth clinicians on site at area schools as part of the School Health Program, bringing primary care to children who may lack access. And our Medical Home for Children in Foster Care provides youth with a central place to receive care.

To transform means to change in form, appearance, nature or character. For MetroHealth, it is perhaps all of the above. We are breaking new ground every day. And we are on a trajectory that will forever change Cleveland. Join us as we lead the way to a healthier community … a healthier you.

An Opinion Poll

Would you use a clinic located within a drug store or pharmacy for non-urgent health care needs, such as a rash, cold or flu?


MetroHealth’s Second Annual Stakeholders Meeting on May 8, 2015, welcomed nearly 600 guests and shared not only important business updates but also stories of lives impacted by care and services at MetroHealth. This true story forever transformed the lives of Larry and Donna Nowak.

A Feeling of Inspiration …

Perhaps the best parts of MetroHealth’s Second Annual Stakeholders Meeting were the stories and the overwhelming feeling of inspiration. Toward the end of his remarks, MetroHealth President and CEO, Akram Boutros, MD, introduced Larry and Donna Nowak. On Memorial Day 2014, Larry fell three stories while cleaning gutters at his home, breaking 51 bones. His feet had been shattered.

But at the meeting on May 8, 2015, Larry stood up and walked to the stage – no walker, no cane – all on his own. Dr. Boutros invited members of Larry’s care team to come forward. From doctors and nurses to physical therapists, social workers and more, those caregivers who were able to attend began making their way to the front of the room until Larry was surrounded by so many who helped him heal. After that horrific accident just one year ago, more than 140 members of MetroHealth’s trauma team helped Larry go home to his wife, children and grandchildren. Larry and Donna hugged and thanked each team member present, bringing many in the audience to tears.

Hear from Larry and Donna in this video reflecting on the accident and the care journey that followed.


Stay tuned to our blog for additional posts about our Annual Meeting. Next up, we’ll share details about the first visible step in our campus transformation – the expansion of our Critical Care Pavilion.

For More Information

  • Watch the full annual meeting video.
  • Read more news articles about the Annual Meeting.
  • View photos of the Annual Meeting.


We want to know …

  • How has MetroHealth impacted your life or the life of someone you know?
  • Having heard Larry’s story, what touched you most?
  • Morgan

    Truly amazing, way to go MetroHealth!